Privacy Policy

Last Updated: November 28, 2025

1. Introduction Welcome to DentistsMedellin.com (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website, you agree to the terms of this policy.

2. Information We Collect We collect personal information that you voluntarily provide to us when you request a quote or contact us. This includes:

Personal Details: Name, email address, phone number (WhatsApp).
Health Information: Information regarding your dental needs, potential treatments, and any images or X-rays you choose to share with us for assessment purposes.
Technical Data: We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and location data.

3. How We Use Your Information We use your information for legitimate business purposes:
To provide quotes: We share your dental needs and images with our network of vetted dental specialists in Medellín to obtain accurate treatment plans and cost estimates.
To coordinate logistics: If you request travel assistance, we may share relevant details with our logistics partners (Tours Medellín Pues) to arrange airport pickup, accommodation, and tours.
To communicate with you: To send you quotes, follow up on your inquiries, and provide support via Email or WhatsApp.

4. Sharing Your Information We are a patient advocacy and facilitator service. We are not a dental clinic. Therefore, to provide our service, we must share your data with:
Partner Dental Clinics: To evaluate your case and provide medical services.
Service Providers: Partners who assist with transport, accommodation, or tourism activities.
We do not sell your personal data to unrelated third parties for marketing purposes.

5. Cookies and Tracking We may use cookies and similar tracking technologies (like the Facebook Pixel or Google Analytics) to access or store information. This helps us analyze traffic and improve our advertising efforts. You can refuse the use of cookies through your browser settings.

6. Data Security We implement reasonable security measures to protect your personal information. However, please remember that no transmission of data over the internet is 100% secure. While we strive to protect your personal information, transmission of personal information to and from our Website is at your own risk.

7. Medical Disclaimer DentistsMedellin.com is a medical tourism facilitator. We do not provide medical advice, diagnosis, or treatment. All medical decisions should be made in consultation with the dental professionals we connect you with.

8. Contact Us If you have questions or comments about this policy, you may contact us at:

DentistsMedellin.com Email: info@dentistsmedellin.com Location: Medellín, Colombia.